Privacy Policy

    Effective Date: Jan 2023

    This privacy policy (“Policy”) describes how Factive Health LLC (“Company,” “we,” “us,” or “our”) collects, uses, and shares the Personal Information (also called “Personal Data”) of users of our website.

    What is Personal Information?

    As per our relations with you in connection with your use of the Website, “Personal Information” means any data, which may enable the identification of a specific person, or is otherwise linked to such potentially identifying information.

    Your Consent

    By using the Website, you consent to the collection and use of information terms set forth herein. However, where applicable law requires your consent, we will not expand the scope of disclosure or use of your Personal Data, without first obtaining such consent.

    Information Collection and Use

    We gather Personal Information in two main ways: through data automatically collected or generated when you visit, interact with, or use our website, and through data provided by you. Technical data, such as information gathered through cookies and tracking technologies, may be collected independently or with the assistance of third-party services.  Personal information may include but is not limited to, your name, email address, telephone number, address, and any other information you choose to provide.
    We use the personal information we collect for the following purposes:

    • To provide and improve our Website and services

    • To communicate with users, including sending promotional emails

    • To personalize the content and advertising on our Website

    • To conduct research and analysis

    • To process and fulfill user’s orders

    • For compliance with legal and regulatory requirements.

    Information Sharing and Disclosure

    We do not sell, rent, or otherwise share personal information with third parties for their marketing purposes without your consent. We may share personal information with third parties as follows:

     

    • With our service providers, who use the information to assist us in providing our Website and services;

    • To comply with legal and regulatory requirements;

    • To enforce our terms of use; and

    • To protect the rights, property, or safety of our users or the public.

    Non-Personal Data

    We may share or otherwise use non-Personal Data at our sole discretion and without the need for further approval.

    Cookies and Other Tracking Technologies

    We use cookies and other tracking technologies to collect information about your use of our Website. Cookies are small data files that are placed on your device when you visit our Website. We use cookies to remember your preferences and to provide a more personalized experience. You can control the use of cookies on our Website through your browser settings.

    Security

    We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

    Your Rights

    You have certain rights with respect to your personal information, including the right to access, correct, and delete your personal information. To exercise these rights, please contact us at [email protected]

    3rd Party Partners

    We may work with third-party companies and individuals to provide services that complement our own, such as hosting, data analytics, e-commerce, user engagement, email distribution and monitoring, and business, legal, financial, and compliance advice (collectively referred to as “Service Providers”). These Service Providers may have access to your personal data based on their specific roles and the purposes of our website, and may only use it for those purposes. A list of the Service Providers we currently engage that have access to your personal data.

    Changes to This Policy

    We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our Website. You are advised to review this Policy periodically for any changes.

    Contact Us

    If you have any questions about this Policy or our privacy practices, please contact us at [email protected]

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